1. Who sends the messages
Texts are sent by My Review Butler on behalf of the home-service business that did work for you (our client). Every message identifies the sender, for example:
"My Review Butler for [Business name]: Thanks for chatting with Jeffrey about your recent job! Here's the link to leave a Google review: [link]. Reply STOP to opt out, HELP for help. Msg & data rates may apply."
2. What messages you'll get
- Homeowners: after your follow-up call with Jeffrey (our automated voice agent), a text with the business's Google review link and job follow-up information. If you reported a problem on the call, you'll get the link only after the business has worked with you on it. We do not send advertising or promotions.
- Our business clients: alerts about unhappy-customer feedback and reminders to log finished jobs, plus one-to-one texts from Dave about your account.
3. How consent is obtained
- Homeowners: the business you hired gives us your name and number after your job and confirms it has your permission to contact you about it. At the end of the follow-up call, Jeffrey asks whether we may text you the review link; we only send it if you say yes.
- Business clients: you agree to receive account texts when you sign up and give us your mobile number.
Consent is not a condition of any purchase.
4. Message frequency
Homeowners: usually 1–2 messages per completed job (the review link, and at most one reminder). Business clients: message frequency varies with how many jobs and alerts you have.
5. Opting out and help
Reply STOP (or UNSUBSCRIBE, CANCEL, END, QUIT) to any message to stop texts. You'll get one confirmation and no further texts. Reply HELP for help, or contact us at (343) 700-8923 or [email protected]. You can also tell Jeffrey on the call that you don't want to be contacted.
6. Costs and carriers
Message and data rates may apply depending on your mobile plan. Carriers are not liable for delayed or undelivered messages.
7. Privacy
We do not sell, rent or share mobile phone numbers or text-message opt-in/consent data with third parties or affiliates for marketing or promotional purposes. Numbers are shared only with the providers that deliver the messages. See our Privacy Policy.
8. Contact
Dave Skinner, operating as My Review Butler
Ottawa, Ontario, Canada
Phone: (343) 700-8923
Email: [email protected] or [email protected]